Workday reimagines workflows with enterprise AI agents

Enterprise AI agents promise to simplify everyday work, but delivering that experience requires far more than embedding AI into existing enterprise applications.

Enterprise AI has expanded well beyond chatbots and copilots into workflows that affect hiring, finance and other business operations. As organizations move AI deeper into those processes, they also need ways to preserve the governance and accountability that enterprise systems already provide, according to Gabe Monroy (pictured), chief technology officer at Workday Inc.

“It’s really around how do you take the magic of these probabilistic systems and mirror it with the deterministic guarantees that you get out of an [enterprise resource planning] system like a Workday?” he said. “You can get the guarantees of people and money and the rules that are in such a system, but you can get the probabilistic reasoning that is provided by AI systems and those two things working together.”

Monroy spoke with theCUBE’s John Furrier during the Google Cloud: AI Agents in Action Series on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed how Workday and Google Cloud are integrating AI into enterprise workflows while preserving the guardrails organizations require for mission-critical business processes. The segment included live demonstrations that showed how the partnership is designed to simplify everyday work while keeping AI agents aligned with enterprise policies and systems of record. (* Disclosure below.)