ChatGPT’s new Wallet lets AI agents shop and check out for you

ChatGPT can now shop for you. On Friday, OpenAI launched a new wallet feature that lets its agents, called dots, help you decide what to buy and then complete the purchase on your behalf. The option will initially be available to a limited number of U.S. ChatGPT Pro subscribers, ages 18 and up, with a U.S.-issued Visa, Mastercard, or American Express.

OpenAI says that users are fully in control of the purchases, as they’re able to review the items, the total, and the payment card that will be used to complete the transaction before the checkout occurs. In addition, users will approve the purchases directly with a security check like Face ID or a fingerprint, which creates a record of their transaction.

The addition comes as consumer-facing AI tools are working to find the right product-market fit, in terms of how they can help people be more efficient as they complete various tasks. While companies like DoorDash and Uber have so far reported low numbers of orders placed by AI agents, Meta’s Muse, which now has over 10 million users, has seen AI-assisted shopping become a top activity on its app.

Other personal AI agents, like Instinct, also support making purchases on users’ behalf.

It’s no surprise, then, that OpenAI would want to enter this space more with an agentic shopping feature of its own.