JPMorgan Stops AI Agents From Using Customer Credit Cards

Stripe gets around the block. Its Link wallet gives the agent a one-time virtual card instead of the customer’s own card. Merchants say that card costs them more to accept, the Journal said.

Link has more than 300 million users and is accepted at more than 1 million businesses, PYMNTS reported in September. At those businesses, an agent such as Meta’s Muse pays with the shopper’s saved payment method. Everywhere else, Link issues a single-use virtual card for the approved amount, and the agent never sees the real card, Stripe said at the time. Anthropic’s Claude Duet buys business supplies the same way, Anthropic said in October.

JPMorgan Extends Its Agent Block from Accounts to Cards

Outside agents already cannot log in with a Chase customer’s credentials, send money or pay bills, PYMNTS reported after the bank’s Oct. 13 third-quarter earnings call. “You don’t want rogue agents, and there could be thousands of them,” JPMorgan CEO Jamie Dimon said on the call.

The card block applies the same caution to shopping, and the card business is a large one to protect. JPMorgan’s debit and credit card sales volume was $539.5 billion in the third quarter, up 10% from $492.3 billion a year earlier, PYMNTS reported.