MediaMarkt halts Ledger sales: what buyers do now

Anyone looking to buy a Ledger at MediaMarkt or Saturn today will find none. Since Tuesday, October 13, 2026, the electronics chain has stopped selling hardware wallets made by the French manufacturer in Germany, neither in its stores nor online. Ledger confirmed the step itself on X: MediaMarkt Saturn has halted sales "in coordination with Ledger" while the investigation runs. The trigger is the report of a customer in Germany who says he found an implant in his device.

The key context first: for the German case Ledger reports no lost customer funds and no indication of a breach of its own systems. All thefts confirmed so far go back to devices sold by the retailer CryptoBilis in Southeast Asia. The sales halt is a clear signal nonetheless, because it affects the country's largest electronics retailer. What follows is what is documented, what is open, and what to do if your Ledger came from a store.

Ledger made the sales halt public on October 13 in a post on X. According to it, MediaMarkt Saturn has discontinued the sale of Ledger devices while the investigation continues. The occasion is said to be the report of a customer in Germany about an implant. Ledger writes that there is no indication that infrastructure, systems or services were compromised, and that no customer funds were lost in this case. The security team Donjon is examining the devices sent in, and customer service is evaluating the reports.