OpenAI is building AI agents for everything. Will everyone use them?

How much control are you willing to give an LLM over your digital life? 

Getting the most value from a model means giving it the keys. For a control freak or the AI-hesitant, it seems like a lot. For Andrew Ambrosino, the lead engineer for OpenAI’s desktop app, it’s the only way to test the future, which is why that app now has access to, and control over, his inbox, his Slack account, his phone, apps like Notion and Figma, and more.

“If I’m asking it to write a document, is there a possibility that it’s going to pull from a private DM on that subject and not know that it’s not supposed to share some info? Yes,” Ambrosino told TechCrunch. “I’ll do it for the job. I will take the personal hit here and there if I have to. And I haven’t had to.”

Ambrosino works on OpenAI’s biggest bet, ChatGPT Work, which was released last month and is available on the company’s lowest subscription tier, for $20 a month. The product is intended to allow white-collar workers to field AI agents — hooking LLMs up to the digital workflows used by accountants, investors, doctors, and everyone else whose day-to-day is dominated by their computer. 

OpenAI’s marketing copy puts the goal succinctly: A world where “where [artificial] intelligence goes beyond answering questions to helping everyone turn their biggest ideas into reality.”