How to tell if your AI platforms’ accounts have been hacked

Just like any other online service, hackers can target and break into your accounts on popular AI platforms such as ChatGPT, Claude, and Perplexity. 

TechCrunch has created a comprehensive guide to help you protect yourself if you suspect someone has broken into your account on one of the internet’s most popular platforms, social networks, or messaging apps. Now, we’re here to show you how to check whether your accounts on AI platforms have been hacked.

As usual, we recommend using unique passwords stored in a password manager, and turning on multi-factor authentication (MFA), so that even if someone steals your password, they won’t be able to log in without that second piece of information. 

ChatGPT and Perplexity offer MFA. Claude doesn’t, because instead of asking for a password, Anthropic’s AI chatbot sends a login link to your email address.

All three of these AI platforms offer similar ways to check if there’s a suspicious device logged into your account. Here’s exactly how each platform works.  

ChatGPT

To find out if someone has broken into your ChatGPT account, open it on your computer’s browser, click on your username in the bottom-left corner, go to “Settings,” then “Security and Login,” and finally click on “Active Sessions.”