OpenAI doubles ChatGPT Pro usage limits after backlash over planned 50% cut

OpenAI has doubled usage limits for its ChatGPT Pro offering after users pushed back against a planned 50% reduction, according to BleepingComputer. The change reverses the direction of the previously proposed cut and gives Pro subscribers higher access allowances than the reduced limits that had been planned.

ChatGPT Pro is OpenAI’s paid subscription tier for its AI chatbot service. Usage limits can determine how often subscribers are able to access certain ChatGPT capabilities over a given period, making changes to those limits significant for people who rely on the service for regular work or development tasks.

The backlash illustrates the sensitivity around product limits for paid AI services, particularly when customers perceive that a subscription’s value could be reduced. OpenAI’s decision to raise the limits following the response indicates that user feedback played a role in the company’s handling of the planned change.

The report did not provide further details in the available material on the exact limits involved, when the revised limits take effect, or whether the adjustment applies to all ChatGPT Pro features.